Your sales receipt is automatically generated and emailed to you after purchase, so you can check your purchase against your bank account. Hope it will be helpful for you.

We offer refunds to any unsatisfied customers up to 15 days after the date of the purchasing was made, no questions asked. If you would like your money to be back, simply navigate to Refund then submit a refund request with hopefully a brief explanation of why you are requesting this. Please arrange return of the product to P.O. Box 318, Beaconsfield, Vic, 3807. Please note that it may take some times to receive the funds back, due to processing delays. Please note that by purchasing a product, you agree to the terms of the Refund Policy.

Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available, in the colour and size you specify. If it is not possible to restock the item, we will remove it from the website.

Reflo currently ships to anywhere in Australia. Although we would love to receive international orders, we currently cannot ship outside of the countries where our online shop is open. However, we are constantly expanding, and aim to reach even more countries in the future, for your full satisfaction!